PAYMENT METHODS

We accept the following payment methods on www.masaicopenhagen.com:

- Amex
- MasterCard
- PayPal
- Visa


If you pay by credit card, you will be asked to enter the card's security code (Credit Card verification value (CVV)). You will find the three-digit security code on the back of your credit card, usually on the right side of the back of the credit card. The security code is necessary for the payment to be carried out and to maintain a high level of security. There may also be other similar security requirements.

All credit card and debit card holders are subject to validity checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery.
 

PRICES

All stated prices of goods include solely the price of the goods and are excluding any applicable Taxes. Costs relating to the delivery, freight or postage may vary and are added separately for each order. We reserve the right to tax changes, price and typo errors, etc.

We take great care in providing you with the right product information and prices. In the unlikely case that an error in pricing appears in goods that you have ordered we will inform you as soon as possible. However, we shall be under no obligation to fulfil an order for a product that was shown at an incorrect price. In such a case we will contact you by email.

Please note, if you choose another delivery country all costs and prices will chance to the ones of the delivery country.

As Masai is located in Denmark and the purchase of Products is made at our Web Shop in Denmark, Masai is not required to, and cannot, apply and collect any applicable sales taxes and import duties, tariffs or any other federal, state or local tax, duty, tariff, fee or other value added governmental fee levied by any governmental authority anywhere in the world in effect at the time of shipment/delivery of the Masai Products to the Customer. By accepting the Terms and submitting a Purchase Order, Customer also accepts that all applicable sales taxes and import duties, tariffs or any other federal, state or local tax, duty, tariff, fee or other value added governmental fee levied by any governmental authority anywhere in the world (jointly “Taxes”) in effect at the time of shipment/delivery of the Masai Products to the Customer is the sole liability and responsibility of, and shall be reported and paid, in full and solely by, the Customer, in addition to the purchase price stated in the Purchase Order/Contract. To the fullest extent permitted by the applicable laws and regulations for any Taxes, Masai shall not be liable for reporting, collecting or paying any such Taxes, and Customer shall indemnify Masai for all Taxes charged to Masai related to the sale of Products to Customer.
 

Questions?

If you have any questions or concerns, please feel free to contact our Customer Service: contact@masaicopenhagen.com

We'll do our best to answer your mail within 24 hours.


Thank you for shopping at Masai.